Is the face-to-face meeting alive and kicking?

Technology has created a more accessible workforce, and means you can attend online meetings from the comfort of your home. And while these advancements have improved global communication and made business planning easier, here at Business Travel by STA Travel we think there is still a thing or two you can gain from a face-to-face meeting.

Quality
Video calls have come a long way, but sound and image quality isn’t always the best. There’s nothing more frustrating or off-putting in business than not understanding what the other person is saying.

Cyber miscommunication
Understanding tone and sarcasm in an email is difficult. If you’ve ever been on the wrong side of an email, you’ll know that communication can breakdown quickly. Studies show that 93% of communication comes from body language and non-verbal cues, so a face-to-face meeting is the best way to get your message across, loud and clear.

Participation
We are all guilty of slight lapses in concentration during a phone call. A face-to-face meeting encourages everyone present to participate, share ideas and ask questions.

Building rapport
Solid relationships are the backbone of any successful business transaction. There is value in putting a ‘face-to-the-name’.

Modern business travel management has put a degree of separation between the agent and the client. The increased use of online booking tools and closing of offices to consolidate operations has created the inevitable result; disconnect.

Business Travel by STA Travel offers a personalised approach to travel solutions. Working with us means you’ll be partnered you with a dedicated Account Manager, who you’ll meet with on a regular basis. Our service is built on relationships and truly understanding your business. Your Account Manager is always available to help when you need it. So, whether you’re seeking help with our online booking system or clarification on budget tracking: Business Travel by STA Travel are here for you. Email, call or schedule a face-to-face meeting and one of our team will be happy to help.

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