Global Travel Help
speak to someone

Who to call

If you are in need of emergency assistance, please call (+44) 151 559 3930 *. Opening hours: 24 hours (Monday - Sunday).
During office hours
Should you have any issues with your booking we recommend speaking to your offline team. They are always just a phone call away and they are the best port of call during office hours. To speak to this team call 0333 321 3101
Emergency help
Emergency help
If you have an issue and it is outside of office hours we suggest you ring our Global Travel Help team on (+44) 151 559 3930. This team will be able to deal with your request when our offline booking team is out of office


*Please note calls are charged at your local international rate. Non emergency calls will be transferred. This line is for urgent and emergency calls only.