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News: First GDPR fines issued to BA and Marriott

BA and Marriott to face largest fines on record for data breaches.

British Airways and Marriott International are the first companies to have large fines made public after the introduction of GDPR in May 2018. Under new legislation the Information Commissioner’s Office can impose fines of up to €20 million, or 4 per cent of annual turnover (whichever is higher), on companies that breach the law.


BA are facing a fine of £183.39 million for a data breach that affected over 500,000 customers in 2018. During the breach, which began between June and August of 2018, BA’s website and app were compromised, and personal and financial details of customers were potentially stolen. 


Marriott’s fine, which was announced just one day after the BA fine, comes in at over £99 million and concerns theft of customer data that may date back to 2014, when the company acquired the reservation system Starwood. Over 339 million guest records were exposed by the breach, including 7 million people living in the UK.


Both companies intend on contesting their fines, and have 28 days to lodge their initial appeal. 


Sources: Buying Business Travel 1, 2

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